Refund policy
Return & Refund Policy – Natural Wood Pressed Oil
Last Updated: [Date]
Thank you for choosing our Natural Wood Pressed Oils. We are committed to delivering fresh, high-quality, and natural products. Due to the food-grade nature of our products, please read our return and refund policy carefully.
Returns
As our oils are consumable food products, we do not accept returns of opened or used bottles for hygiene and safety reasons.
Returns may be accepted only if:
The product received is damaged during transit.
The wrong product was delivered.
The product is leaking or defective upon arrival.
Damaged or Incorrect Orders
If you receive a damaged, leaking, or incorrect product, please notify us within 48 hours of delivery.
To process your request, please provide:
Order number
Clear photos of the product and packaging
A brief description of the issue
Refunds
Once your claim is verified:
A full refund may be issued to your original payment method, or
A replacement product may be sent at no additional cost.
Refunds are typically processed within 5–7 business days after approval.
Cancellation Policy
Orders can be canceled before they are dispatched.
Once an order has been shipped, it cannot be canceled.
Non-Refundable Situations
Refunds will not be provided for:
Change of mind after purchase.
Opened or partially used products.
Incorrect shipping address provided by the customer.
Failure to receive the package due to customer unavailability.
Contact Us
For any return or refund requests, please contact us:
Navya Natural Wood Pressed Oils
📞 Phone: [8978438055]
📧 Email: [pashanavya@gmail.com]
📍 Address: [telangana, Hyderabad,500008]
We value your trust and strive to ensure every bottle of our natural wood pressed oil reaches you fresh, pure, and in perfect condition. 🌿✨